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Feb 25, 2021

In four days, the Comptroller’s Office processed roughly 415,000 electronic payments and paper checks to Marylanders who qualified for state stimulus relief, representing 98% of all recipients. How did it happen and what are some of the most frequently asked questions. We go behind the scenes with Ombudsman Dana Buker, who deals directly with taxpayers trying to navigate the sometimes-thorny bureaucratic channels in search of help.